Illinois Department on Aging

Pat Quinn, Governor

Aging Links

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  Reporting Abuse in Nursing Homes  

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To report suspected abuse, neglect or exploitation of older persons living in a long term care facility,


To file a complaint against a long term care facility,

call the Illinois Department of Public Health, which operates a Central Complaint Registry to record and investigate complaints regarding hospitals, nursing facilities and home health agencies and the care or lack of care of the patients.

Nursing Home Hotline: 800-252-4343, 1-800-547-0466 (TTY).

For more information on nursing homes, see the Housing and Nursing Homes section of the Related Web Sites page.

Help for patients who believe they have been inappropriately discharged from a hospital...

The Illinois' Peer Review Organization helps when patients believe they have been inappropriately discharged, provides up–to–date information about hospital rights and treatment and ensures that Medicare consumers receive appropriate, high–quality medical care – in both inpatient and outpatient settings.

Consumer Hotline: 1-800-647-8089.

Patientsí Rights: Illinois Foundation for Quality Health Care .

For more information on the Pioneer Approach to Long Term Care and the Illinois Long Term Care Ombudsman program, see also:

Return to Long Term Care Ombudsman Program page.

LTC Ombudsman:

LTC Ombudsman Program
Certified LTC Ombudsmen
Volunteer to be an Ombudsman
Pioneer Approach to Care
Choosing a Nursing Home
Nursing Home Survey
Reporting Abuse in Nursing Homes
Long-Term Care Council
Related Web sites
Resident's Right to Know Information Reports

Elder Rights:

Elder Rights
Looking Out for Fraud
Adult Protective Services Program
Report Abuse 24-Hour Hotline
Savvy Senior
Long-Term Care Ombudsman Program
Legal Services
Advance Directives

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